Alicia A. Grandey PhD

Dr. Alicia Grandey is Professor of Psychology at Penn State University, where she has worked since her doctorate in industrial-organizational psychology at Colorado State University in 1999. Dr. Grandey’s research focuses on emotional labor, or the managing emotional expressions as a required part of the work role that has implications for performance and health. She also studies topics related to workplace stress and diversity, including work-family conflict and burnout, and the role of gender, racial, national differences among employees.

Dr. Grandey has published over 50 articles in top journals (e.g., Journal of Applied Psychology, Personnel Psychology, Academy of Management Journal, and Journal of Management), 11 book chapters, and co-edited the 2013 book Emotional Labor in the 21st Century (Routledge). Her work has received funding from the National Science Foundation, been cited over 18, 000 times, and featured in popular press including Harvard Business Review, The New Yorker, National Public Radio, Reddit, CNN, ABC, BBC, and others. For this body of work, she is recognized as a Fellow of the Society of I-O Psychology (SIOP) and Association of Psychological Science (APS). Dr. Grandey currently serves her department as Director of Graduate Studies, and serves her field as an Associate Editor for Journal of Occupational Health Psychology and the new journal Affective Science, and is on the Editorial Board of Journal of Applied Psychology.